Sterling work in partnership with our clients as an extension to their business, adopting their brand so that the outsource is invisible to 3rd parties. Our clients choose how and what they will outsource to us, with our service typically evolving over time to meet changing requirements and objectives.

Typically we work directly on our client’s infrastructure, such as the accounts system, crm, and  with their phone system. Alternatively we can we can add a dedicated phone line with our client’s local area code. By working as an extension to the business and adopting the client’s brand for all communications, we become an integral part of the organisation.

Whilst we keep Sterling’s service lines distinct due to the differing skills required by staff, they work closely together under the same roof to provide seamless solutions to our client’s.

You can find out more about each service line by clicking on the links below: