Sterling Named Best CX Provider of Central & Eastern Europe
Sterling wins at the 13th Annual CEE BSC Summit & Awards
We are delighted and deeply honoured to announce that we have won Top Customer Experience Provider (BPO) category at the 13th Annual CEE Business Services Summit & Awards!
We are incredibly grateful to our clients, partners, and supporters who have been part of this journey—your trust and collaboration inspire us to strive for excellence every day.
We also want to extend our sincere congratulations to all other nominees. Being recognised alongside such outstanding organisations and individuals is a privilege, and we celebrate the incredible work being done across the industry.
Our Team on CEE BSC Summit 2025
The CEE Business Services Summit & Awards brought together top executives and industry leaders from across Central and Eastern Europe. The prestigious event, held in Warsaw on March 5-6, showcased the region’s most outstanding achievements in the Business Services sector, recognising excellence in innovation, leadership, and operational excellence.
Sterling was represented by:
- Harry Virdee, CEO
- Adam Whitmarsh, CX Director
- Aneta Woźniak, HR and Facilities Manager
- Katarzyna Kotlarz, CC Team Manager
- Malwina Suwała, TA Manager
- Anthony Rumbold, Head of Sales
The Summit Featured Over 40 Speakers and Panellists
Attendees included representatives from several European countries, including Poland, Romania, Germany, France, Denmark, Finland, and Ukraine, as well as international guests from the UK, USA, and Japan. The event provided an unparalleled platform for networking, knowledge-sharing, and celebrating the industry’s most remarkable achievements.
Sterling CEO Harry Virdee participated in the discussion about the relationship between India and Europe and how their collaboration affects the industry.
Harry Virdee, CEO of Sterling
And the Award for the Top Customer Experience Provider (BPO) Goes to Sterling!
During the awards ceremony, Sterling was honoured to win the Top Customer Experience Provider (BPO) award. This recognition highlights our dedication, hard work, and commitment to excellence in the Business Services sector. Winning this prestigious award reinforces our promise to continue innovating and delivering outstanding value to our clients and partners.
This achievement would not have been possible without the dedication and expertise of our entire team. We are incredibly grateful to our colleagues, partners, and clients for their continued trust and collaboration. Their support motivates us to strive for even greater success every day.
During the acceptance speech Harry expressed his gratitude to be nominated alongside other talented organisations as well as those who casted their votes, supporting Sterling’s journey.
Thank you to our amazing team. The concept of a cohesive and dedicated team might sound like a cliché, but at Sterling, it’s a reality we embody every day through our commitment and collaboration. Together, we are stronger, and together, we continue to achieve great things.
Lastly, we stand in solidarity with Ukraine, and we are committed to supporting those affected by the ongoing war. We believe in the power of unity and compassion, and we will continue to do our part in making a difference.”
Harry Virdee, CEO of Sterling
We Remain Committed to Pushing the Boundaries of Excellence
Our focus will continue to be on innovation, efficiency, and strategic growth, ensuring that we not only meet but exceed industry expectations. We strive to be more than just an outsourcer; we aim to be a strategic partner and a seamless extension of our clients’ operations. We aspire to be their Missing Piece—the one they can rely on for stability and growth.
The 13th Annual CEE Business Services Summit & Awards has once again proven to be a benchmark event for the industry, bringing together the sector’s best and brightest. We look forward to continuing this journey of excellence and setting new standards in the years to come.
A huge thank you to the organisers and everyone involved in the preparation of the event. We are truly grateful and will do everything in our power to be here again next year.
