Sterling Outsourcing

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Sterling is an international business with our service centre in Krakow, Poland. Krakow is the largest outsourcing location outside Asia, with a strong focus on finance and customer service outsourcing.  The location gives Sterling excellent access to high-quality, experienced staff with lower costs of doing business, allowing us to provide a higher quality service than our competitors more cost-effectively. An added benefit of being based in Krakow is that the profile of accounts receivable or debt recovery as a profession is highly regarded, allowing us to retain skilled staff far longer than can be achieved in the UK or US, resulting in a stable, professional team.

How a growing business benefits from outsourced credit control

Requirement: Challenged with fast business and customer growth, we were approached by this medium sized UK manufacturer with their business needs. One of those being, they wanted the most cost effective, efficient way to manage the increased workload of invoice processing, follow up and order processing, which the growth in new business brought with it. Important

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Recruitment sector client – back door placement dispute

Settlement increased from 50% to 85% of invoice value. Whilst we’d love to write about all our 100%+ win success stories, some of the others can still offer you great insight into dispute resolution. This particular client, a specialist recruitment firm working nationwide, asked for our assistance when they were faced with a debtor who had

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UK top 100 accounting firms customer who stopped paying on time

Interesting collection history from one of the recent successful debts collected by Sterling. One of our long term clients, a top UK accountancy firm, passed us a debt where one of their long term clients (using their services for the past 20+ years) began persistently paying late. The debtor had been asked on numerous occasions by the

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How Sterling successfully assisted this financial services company

Sterling assisted a financial services company to recover unpaid instalments of loans granted to individuals under a trust. After the claim form was served, all 5 individuals contacted Sterling voluntarily to pay the full amount of the loan instalments plus legal costs and court fees. Furthermore, they agreed to make arrangements to repay the entire loans

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Recruitment debt recovery case history

If you are offered a discount for early payment, don’t expect the discount when you pay late! One of our regular recruitment sector clients contacted us with a debt when their client had been given special terms (a discount) under one simple condition, pay on time. Shockingly, despite the handsome discount fee given for the placement

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Debt recovery customer from the waste sector

Our client who operates in the environmental and industrial waste sector had completed a job where they were instructed to remove waste from a building site comprising of heavy mixed waste. The waste was collected and removed, being signed off by the site manager. The MD of the construction company later refused to pay for the

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Latest Recruitment Sector Debt Recovered

Recruitment Sector Debt – Collected! This recruitment sector debt collection success began when our client contacted us having suffered two of their staff being ‘poached’ by a competitor agency. The two staff were at that time contracted out to a hiring company by our client. The competitor continued supplying them to the hiring company. The hiring company

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Warning to SME’s chasing late payments

SMEs will be disadvantaged in chasing late payments from big business customers the Bar Council has warned. Wealthy individuals and big business will have the upper hand in court proceedings if further increases in court fees get the go ahead under plans announced by the Ministry of Justice, the Bar Council has warned. The Bar Council, which

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UK Top 100 Accountancy firms

Sterling provides debt collection service to several UK Top 100 Accountancy firms. Recent success story from the accountancy sector: We received the debt this month from our client, one of the Top 100 accountancy firms in the UK, invoice value circa £10k, dating back to the end of 2014. We traced the most relevant person to

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Small Claims Court success

Small Claims Court: A Small Claims Court success for our client who performed plumbing works for a large chain restaurant, which subsequently refused to pay on the grounds that the documents were not in order and the Purchase Order had not been complied with. We filed a claim against them in the Small Claims Court, adding

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Free Debt Recovery

We are able to provide free debt recovery for UK debts. We are able to add our full fee on to your outstanding debt so that your debtor is liable for payment. Contact us for more details.

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The Jackson Reforms

The Civil Procedure (Amendment) Rules 2013, otherwise known as ‘The Jackson Reforms’, come into force in England and Wales on 1 April 2013. One of the key effects of the reforms on debt recovery is the increase of upper limit of the value of cases which ought to be allocated to the Small Claims Track to

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November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

November 19th, 2019

On 18th November Sterling Outsourcing Sp zoo came to an agreement with Octempo Receivables Management Ltd to acquire certain assets including Octempo’s debt collection client base.

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