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Sterling is an international business with our service centre in Krakow, Poland. Krakow is the largest outsourcing location outside Asia, with a strong focus on finance and customer service outsourcing.  The location gives Sterling excellent access to high-quality, experienced staff with lower costs of doing business, allowing us to provide a higher quality service than our competitors more cost-effectively. An added benefit of being based in Krakow is that the profile of accounts receivable or debt recovery as a profession is highly regarded, allowing us to retain skilled staff far longer than can be achieved in the UK or US, resulting in a stable, professional team.