Stop throwing good money after bad. We ensure your bottom line is protected at every step.
We align our success directly with yours. If we do not recover your money, you do not pay us a penny. There are zero upfront charges to initiate a case.
You are never left in the dark. You are assigned a named, dedicated debt recovery specialist who provides updates and transparent, strategic advice on every single case.
Under late payment legislation, our recovery fees can typically be passed entirely onto your debtor. This means you could potentially receive 100% of your original invoice value with the debtor effectively covering the cost of our service.
Aggressive recovery doesn’t mean burning bridges. Our highly trained agents focus on mediation and dispute resolution, successfully recovering the vast majority of commercial debts without ever needing to escalate to costly litigation.
Erase the friction of international borders. We navigate complex foreign legal systems and cultural nuances to recover your money anywhere in the world.
Fast, professional, and compliant collection of UK-based commercial debts.
Multilingual teams managing cross-border complexities to recover your money globally.
Skilled mediation to resolve contested invoices, unblocking stalled payments rapidly.
When amicable collection fails, we provide strategic litigation advice and can recommend one of our legal partners that utilise fixed-fee structures.
Compelling stubborn debtors to meet obligations via oral exams, winding-up petitions, and third-party debt orders.
Our recovery process is swift, transparent, and requires minimal effort from your internal team.
Submit your overdue invoices. Our specialists review the documentation and assess the viability of recovery at zero cost.
We execute a structured, professional contact strategy, leveraging our authority to resolve disputes and secure payment without litigation.
Collected funds are promptly transferred to your account. If the debtor refuses to pay, we provide a clear option to receive a fixed-cost legal escalation—moving forward only with your explicit approval.
We handle your sensitive financial data and corporate reputation with the highest level of certified security.
It is a purely performance-based approach. We evaluate the case for free and pursue the debt. If we are unsuccessful, you pay nothing. If we succeed, our fee is a percentage of the recovered amount. It is your statutory right to charge late fees, and in most cases, they will cover Sterling’s charge for recovering your debt.
Not when handled correctly. We prioritise a diplomatic, professional approach aimed at dispute resolution rather than aggressive harassment. We protect your brand’s reputation while making it clear that payment is non-negotiable.
We strictly manage balances owed by business debtors. We only collect from businesses — not from individuals or sole traders. This includes overdue invoices, unpaid professional fees, and contract breaches by a business (e.g.: we can collect for individuals who are collecting from a business).
Timelines vary by case. Many debts are resolved within days of our initial contact, as the involvement of a professional agency prompts swift action. Contested debts or those requiring legal action will take longer, but your dedicated agent will keep you updated.
If amicable collection is exhausted, our debt recovery management team will provide you with feedback on the case, including an assessment of whether we believe the case is worthwhile pursuing through litigation.
If litigation is considered a viable option, we will also look to pair you with one of our litigation partners, who can support you through next steps, such as pre-action protocol letters, formal legal proceedings, or winding-up petitions.Â
There is no obligation to use our legal partner. Any legal action will only proceed with your authorisation.
Yes. We operate under strict ISO 27001 and GDPR guidelines. All sensitive documentation, contracts, and debtor information are stored and processed on heavily encrypted, access-controlled platforms.